Terms of Service


TERMS AND CONDITIONS


Last update: 2 September 2024


  1. Introduction


We welcome you to our platform academy.vassiasar.com 


By accessing and using this website https://www.academy.vassiasar.com/ (“Website”), you expressly agree to be bound by the following terms and conditions  (“Terms”). If you do not agree to these Terms, you must not access or use our Website or Services.


All rights not expressly granted to you under these Terms are reserved to us.


  1. Terms and Definitions


The following terminology applies to theseTerms, Privacy Policy and any disclaimer notice and any or all Agreements on this Website:


“Company”, “we”, “us” or “our” refers to AntiLoneliness/VassiaSar;

“Party” refers to either individually the User or the Company, whereas “Parties” refers to the User and Company collectively;


“Product” refers to (including but not limited to) any tangible or digital item offered by our company, including but not limited to online courses, E-books, downloadable resources (e.g., worksheets, templates), physical merchandise related to our brand or courses.


"Services" encompasses the broader range of offerings provided through our Website and the Inner Momentum Academy platform (including but not limited to) access to our Website and its features, educational content delivery (articles, videos, podcasts), interactive learning experiences such as live webinars, virtual workshops, in-person seminars, community features (forums, discussion boards), personal coaching or mentoring sessions and customer support.


These Terms govern both our Products and Services. Additional terms may apply to specific Products or Services and will be clearly communicated. By accessing our Website, purchasing any Product, or participating in any Service, you agree to abide by these Terms. We reserve the right to modify, suspend, or discontinue any Product or Service at our discretion.


“User” or “you(r)” refers to you, the person accessing this Website and using our Services/Products and therefore accepting our Terms;


“User Account” refers to the online account maintained by the User at our Website to avail of the Services”




  1. Registration


When you register and/or voluntarily provide your personally identifiable information to us, you expressly consent to receive communications from us electronically. Such communications include, but are not limited to, updates to these Terms, promotions, notices, announcements, agreements, disclosures, documentation, reports and/or other records of correspondence from us. 

4. Age Restriction

You must be at least 16 years old to access or use our Services, unless a higher age is required under the laws of your country of residence. By using our Services, you represent and warrant that you meet this age requirement.

5. Services/Products


The Website allows you to purchase an online-course (“Product”) for a fee. We may at our sole discretion engage third-party service providers from time to time to provide certain Services. Each such purchase is intended to be used only by one person, unless specified otherwise under Product’s details. You are not allowed to share your purchase and/or provide access to such purchase to a third party. 


6. Intellectual Property and Restrictions on Use


All content on our Services, including but not limited to software, designs, text, graphics, and trademarks (collectively, "Materials"), is the property of our Company or its licensors. You may not modify, distribute, or create derivative works from our Materials without express written permission. Our intellectual property is protected by copyright, trademark, and other applicable laws in multiple jurisdictions. We respect others' intellectual property rights. Third-party content is used with proper licensing and attribution. Unauthorized use of our Materials may result in legal penalties. For concerns about content violating your rights, refer to our DMCA policy. Your use of our Products, Services, and Materials constitutes acceptance of these terms.

7. License Terms for Services and Products


We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use our Services and Products. You may use our Services and Products for personal, non-commercial purposes only. Commercial use requires our explicit written permission.


You may not modify, distribute, transmit, perform, broadcast, publish, license, create derivative works from, transfer, or sell any content or information obtained from our Services. You are permitted to access and use only one User Account, unless expressly authorized by us. Sharing your account access or information with third parties is prohibited. This license does not grant you ownership or intellectual property rights to our Services or Products. All rights not expressly granted are reserved by us.


This license is contingent upon your continued compliance with these Terms and our policies. We reserve the right to revoke this license at our discretion. Your use of our Services or Products constitutes acceptance of these license terms.


You also agree that You will access, and/or use only one User Account, unless expressed otherwise. 

8. Privacy 

Our Privacy Policy governs the collection, use, and protection of your personal information. The full Privacy Policy is available at: https://academy.vassiasar.com/privacy. By using our Services, you acknowledge that you have read and understood our Privacy Policy. Your continued use of our Services constitutes acceptance of the practices described in the Privacy Policy.

We may update our Privacy Policy from time to time. We encourage you to review it periodically. If you have any questions or concerns about our privacy practices, please contact us using the information provided in the Privacy Policy.

9. Support


We provide customer support services to our registered Users. Support is primarily offered via email. If you experience difficulties using our Product, please contact us at: info@vassiasar.com. Use the subject line "Support" for faster processing. We are not liable for technical issues arising from: (a) your personal device, (b) internet speed or connectivity or (c) location-specific access problems. We reserve the right to determine whether a reported issue originates from our side. We strive to respond to all support requests in a timely manner.Complex issues may require additional time for investigation and resolution.


10. Disclaimer

The information on this Website is provided on an “AS IS” basis. To the fullest extent permitted by law, we: (i) exclude all representations and warranties relating to this Website and its content or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Company’s Products; (ii) exclude all liability for damages arising out of or in connection with your use of our Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal Product of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.


We do not dispense medical or psychological advice or prescribe the use of any technique as a replacement form of treatment for physical, mental or medical problems by your doctor or psychologist either directly or indirectly. Our intention is to offer a variety of information and tools to help the reader in their quest for spiritual growth, emotional and physical well-being.


You expressly agree that use of this Website is at your sole risk. Neither us, our affiliates, nor any of our officers, directors, employees, agents, third-party content providers, or licensors (collectively, “Providers”), or the like, warrant that this Website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this Website, or as to the accuracy, completeness, reliability, security, or currency of the Materials.


WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE PRODUCT(S) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES, (B) THE PRODUCTS WILL NOT EXPERIENCE OUTAGES OR OTHERWISE BE UNINTERRUPTED, TIMELY, SECURE OR ERROR- FREE, (C) THAT DEFECTS ON THE PRODUCTS WILL BE CORRECTED. YOU ASSUME ALL RISK OF PERSONAL INJURY, INCLUDING DEATH AND DAMAGE TO PERSONAL PROPERTY, SUSTAINED FROM USE OF THE PRODUCT(S).


11. Fees

We offer paid Product(s) for a non-refundable fee. All fees are quoted in Euros unless otherwise stated. You are responsible for paying all fees and applicable taxes in a timely manner. Payment methods are accepted through credit card and PayPal, or any other designated payment processor. By making a purchase, you authorize us to: charge your credit card or bank account for the Product's applicable fee and to use a third-party service to process payments (e.g. for PayPal transactions). 

You agree not to use an invalid or unauthorized payment method. We reserve the right to disable access to any Product for which we have not received adequate payment.

12. Taxes

You are solely responsible for any applicable taxes, including but not limited to:

  • Sales tax

  • Value-added tax (VAT)

  • Withholding tax

  • Similar taxes, whether domestic or foreign

13. Third-Party Payment Processors

By purchasing through our Website, you consent to abide by the terms and conditions and privacy policies of any third-party payment processors we use. We have no control over these third-party policies. It is your responsibility to read and understand these third-party policies. If you do not agree with a third-party payment processor's policies, do not purchase the Product.

14. Currency and Exchange Rates

We are not responsible for any currency exchange fees or unfavourable exchange rates when processing international transactions.

15. Payment Security

We implement industry-standard security measures to protect your payment information. b) However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

16. Billing Disputes

If you believe you've been incorrectly billed, please contact our customer support immediately. b) Disputes must be raised within 30 days of the billing date.

17. Price Changes

We reserve the right to change our prices at any time. Any price changes will not affect already purchased Products/Services. By proceeding with a purchase, you acknowledge that you have read, understood, and agreed to these Terms and any applicable additional terms.




18. Refund and Cancellation Refunds and Returns 

Our commitment is to provide tools for improving life balance, relationships, and mental health. We offer a 14-day refund period from the date of order confirmation, during which you may cancel your purchase for any reason and receive a refund. For clarity on refund amounts:


1. Full Refund: If you cancel within the 14-day period and have not accessed any course materials or started the course, you will receive a full refund of the price paid.


2. Transaction Fees: The initial transaction fees charged by payment processors (such as Stripe or PayPal) during your purchase are non-refundable. These fees are not imposed by us but by the payment processors themselves.


3. No Additional Fees: We will not charge any additional fees for processing your refund.


Refunds will be processed using your original payment method. No refund will be issued if you access course materials online or if the course begins within the 14-day period. We expect customers to apply course strategies diligently and do not offer refunds for a change of mind after the 14-day cancellation period. Cancellations and refunds beyond this period are subject to our full terms and conditions. For any questions or to initiate a refund within the eligible period, please contact our customer support.




19. Customer Restrictions

As a customer, you agree to refrain from:


1. Interfering with the Website's security features.


2. Engaging in actions that, in our opinion, may harm or disparage our Website, Product, or Service.


3. Using our Product or Services in violation of applicable laws or regulations.


4. Disrupting or overburdening our Service or its connected networks.


5. Sharing access to our Product or Services with third parties without our explicit written permission.


6. Leasing, selling, or exploiting our Product(s) in ways prohibited by these Terms.


7. Attempting to bypass measures designed to prevent or restrict access to any portion of our Website or Service.


Violation of these restrictions may result in termination of your access to our Product or Services.


20. User Content and Conduct

You retain intellectual property rights to the content you create and share ("User Content").

By submitting User Content, you grant other users and our Company the right to share it on social media platforms.


You are responsible for the User Content you create and share.


As a User of our Website, you agree not to post content that:

   a) Contains profane language

   b) Promotes discrimination based on protected characteristics

   c) Is sexually inappropriate, obscene, or contains nudity

   d) Encourages or depicts illegal activities

   e) Shares private or confidential information

   f) Violates others' legal ownership interests


We reserve the right to remove content that violates these guidelines and to take appropriate action against users who repeatedly infringe upon this policy.


21.Term and Termination


We may terminate your access to all or any part of the Website, Services and/or Product(s) at any time, with or without cause, with or without notice, effective immediately.


You can stop using our Services at any time. You may delete your User Account by Website features or notifying us at info@vassiasar.com. When you decide to delete your User Account, we will delete your data, although this may not take place immediately.


22.Liability, Indemnification, and Usage Terms


You agree to indemnify and hold harmless our Company, its affiliates, licensors, and service providers against any claims arising from your use of our Website or Products, or any breach of these Terms. Our liability is limited to the fee paid for the Services/Products ordered. Information provided is for educational purposes only. 


We do not guarantee the accuracy, completeness, or suitability of this information. Sale of courses, workshops, and webinars is subject to availability and conditions at purchase time. 

We reserve the right to modify or discontinue any Service. Services are for personal, non-commercial use unless otherwise stated. Sharing, reselling, or redistributing Services without our permission is prohibited.

You agree to indemnify, defend and hold harmless Company and its affiliates, and their respective licensors and Service Providers, and all officers, directors, owners, agents, or licensors of any of the foregoing (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities and costs, including reasonable Attorney’ fees, sustained by any of the Indemnified Parties in connection with any claim arising out of Your use of Our Website or Product(s), or any breach by You f these Terms. Under no circumstances shall We be liable for any amount exceeding the fee paid for the Services/Product(s) ordered.

23. Changes to These Terms


We reserve the right to modify these Terms at any time. We will post the most current version of these Terms on the Website. Your continued use of the Services after a change to these Terms constitutes your acceptance of the new Terms.



24. Severability


If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have in accordance with these Terms or granted by law.


25. Governing Law and Jurisdiction .


These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands. Any dispute arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Netherlands. Specifically, the Parties agree to submit to the jurisdiction of the courts in Leiden, including for any appeals. This choice of law and jurisdiction applies regardless of any conflicts of law principles. By using our Services, you agree to this governing law and jurisdiction clause.


26. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and us regarding the use of our Website and Services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, concerning our Website and Services. Specific products or services may be subject to additional terms and conditions, which will be communicated to you at the time of purchase or use of such products or services.


Any additional terms provided for specific products or services shall be considered part of this agreement when applicable. In case of any conflict between these Terms and any additional terms, the additional terms shall prevail with respect to the specific product or service.


By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by this entire Agreement, including any applicable additional terms.


CONTACT


For questions or clarifications regarding our Terms and/or any other matters related to our Services/Products, please contact us at info@vassiasar.com.